Serenity Now! Restore Peace of Mind in IT

A reactive approach to IT support can be costly and time-consuming. This is especially true for SMBs, which don’t usually have the resources to employ a full-time IT resource or spend a lot of money outsourcing IT. When there is a problem, the costs associated with solving IT issues can spiral out of control. So…what are the actual costs of managing and maintaining your IT? Continue reading

Considering an Office Move? Don’t be Left “Disconnected.”

I’ve had more than one conversation with a client that started like this…“Oh, by the way, we’ll be moving our office in two to three months.” This should be music to my ears since we’re in the business of supporting our client’s technology needs. However, office relocation can easily become a painful experience. We often encounter issues with the availability and variety of data communication providers at the client’s new location. In spite of the perceived availability of high-speed data communications, it isn’t always that easy. Continue reading

Disaster Recovery Toolkit: Can your Email Server Weather the Storm?

If you were unfortunate enough to experience Hurricane Ike, how did your email server fare? Not everyone can afford to keep their servers in a nice, safe data center or colocation facility. Does that mean your business is subject to your building’s physical power or Internet connection? The answer to that question is absolutely not. There are two ways small businesses can increase email uptime without breaking the bank. Continue reading

Disaster Recovery Toolkit: Business Must Go On…DR & Colocation

Business continuity and disaster recovery planning are all about a company’s ability to survive and continue operations in the face of physical and environmental events, such as natural disasters (fires, hurricanes, earthquakes, etc), network outages, disgruntled employees and computer viruses. Critical business technologies – telephone, email, Internet, corporate applications, databases – must be included in the planning process to ensure corporate survival and continued operation. Continue reading