Serenity Now! Restore Peace of Mind in IT

A reactive approach to IT support can be costly and time-consuming. This is especially true for SMBs, which don’t usually have the resources to employ a full-time IT resource or spend a lot of money outsourcing IT. When there is a problem, the costs associated with solving IT issues can spiral out of control. So…what are the actual costs of managing and maintaining your IT? Continue reading

Why the Time to Upgrade Your Network is Now

Have you ever heard the song, “If you’re gonna play in Texas, you gotta have a fiddle in the band?” For some reason, this theme plays in my head but the lyrics are, “If you’re gonna do an upgrade, you’re gonna wanna do it now.” I know the song could use some work, but the content couldn’t be more true. If you are thinking about or need to do a network refresh, this is the time to do it. Continue reading

How to Translate Technology into Business Value

Small and medium businesses face challenges with evaluating, implementing and supporting the technologies required by their growing companies. They often turn to an IT partner to address these challenges. Just like an author tells a story, so should an IT partner translate technology into business value. However, many partners try to sell a solution composed of features and presumed benefits without really understanding the needs and culture of the business prospect. Continue reading

A Method to Vendor Madness

Most businesses rely on 5-10 core technology vendors to keep business running smoothly. Any miscues in communication or coordination between vendors can result in downtime, wasted efforts and loss of productivity. This is a common occurrence among SMBs because the person managing vendors is usually juggling day-to-day operations and lacks the necessary time to proactively respond to changes and updates. Continue reading

Seven Arguments Against DIY Server & Network Monitoring

Viewed holistically, remote monitoring not only serves as an insurance policy for business operations but also creates real business value. Unfortunately, the incremental spend often causes businesses to overlook the tangible returns on investment. Or, doing it yourself seems like the cheaper option. Here are the seven most frequently overlooked areas of business value versus doing it yourself or not at all. Continue reading