Sometimes purchasing new technology for your business can be like embarking into alien territory. A copy machine doesn’t just make copies anymore. What happens when the bells and whistles you bought don’t work right? Continue reading
You bought and implemented a whiz-bang technology, but after the rep installs it, how do you keep it running? How does it morph to support you as your needs grow? The true report card on success comes once the rep leaves, and you’re on your own. Continue reading
Most companies lack good visibility into their spending. Visibility into your spending gives your company a competitive edge by providing insight on how to manage and maximize cash flow, manage and forecast business costs, and monitor supplier performance. Studies show that only 4% of companies have a real-time look into their spending, and 69% have limited to no visibility. Continue reading
From project initiation to delivery, expectations should be monitored and managed to ensure success. What are expectations, and who owns them? Expectations are a two-way street between the client and project team, brought together through clear and constant communication. Project expectations are the client’s vision of the results of the service or action provided. This can be stated or unstated. Either way, expectations are critical to project success.
Security in small and mid-size businesses is more than just preventing viruses and blocking spam. Protecting your assets is the key to the long-term success of your business and the foundation of a strong IT infrastructure. What are the basic building blocks of a secure infrastructure?
Insider theft is on the rise. Displaced workers are abusing their corporate data access to steal, exploit and damage information networks. In a survey of 800 worldwide CIOs, more than 40% agreed that displaced employees were the biggest threat to vital information. International companies are estimated to have lost more than $1 trillion in intellectual property last year. What steps are taking to ensure your most precious asset – your data – is protected? Continue reading